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Відвідай розмовний урок і обговори наступні питання
- What is software maintenance?
- What is its main purpose?
- What problems is it supposed to solve?
- How many lines of support do you have in your company?
- What issue tracking system do you use?
- What do you know about Jira system?
- What is your average ticket response time?
- How many people do you have in your support team?
- Is it interesting to be a supporter? Why?
- What are the main responsibilities of a support team?
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